Getaround Sued for Allegedly Collecting Face Scans Without Consent
Illinois resident claims the car rental platform violated state biometric privacy law by collecting facial geometry data during account signup without proper disclosure or written consent, exposing thousands to irreversible privacy risks.
Cory Anderson filed a class action lawsuit against Getaround alleging the car rental platform illegally collected facial geometry scans from Illinois users during identity verification without informing them in writing, obtaining written consent, or maintaining a public data retention policy as required by Illinois biometric privacy law. The lawsuit claims Getaround also failed to destroy the biometric data after verification was complete and disclosed it to third parties without authorization. Facial geometry scans are permanent and cannot be changed if stolen, leaving potentially thousands of users vulnerable to identity theft.
If you created a Getaround account in Illinois in the past five years, your facial data may have been collected without your knowledge or consent.
The Allegations: A Breakdown
| 01 | Getaround prompted Illinois users to upload selfie videos during account creation, scanning their facial geometry without ever informing them in writing that biometric information was being collected or stored. | high |
| 02 | The platform never disclosed the specific purpose or length of time it would store the facial geometry data, making no mention of biometric information collection at any point in the signup process. | high |
| 03 | Getaround collected and stored facial geometry scans without obtaining any written release or consent from users authorizing this collection. | high |
| 04 | The company had no written policy available to the public establishing a retention schedule or guidelines for permanently destroying biometric data. | high |
| 05 | Getaround failed to permanently destroy users’ facial geometry after the identity verification purpose was satisfied, continuing to retain this irreplaceable biometric data indefinitely. | high |
| 06 | The company disclosed or disseminated users’ biometric information to service providers, contractors, business partners, and collection agencies without user consent and without legal authorization. | high |
| 07 | These data collection practices were not unique to the plaintiff but part of Getaround’s standard policy applied to all users, potentially affecting over 1,000 Illinois residents. | medium |
| 01 | Illinois enacted the Biometric Information Privacy Act specifically to protect residents from unauthorized biometric data collection, yet Getaround allegedly operated for years without compliance. | high |
| 02 | BIPA requires companies to inform users in writing before collecting biometric data, disclose specific purposes and retention periods, obtain written releases, and publish public retention policies. Getaround allegedly ignored all four requirements. | high |
| 03 | The Illinois legislature explicitly recognized that biometrics cannot be changed if compromised, unlike social security numbers, yet enforcement mechanisms failed to prevent this alleged five-year violation pattern. | medium |
| 04 | Chicago was selected as a pilot testing site for biometric-facilitated transactions, making BIPA protections especially critical, but the alleged violations suggest regulatory oversight was insufficient. | medium |
| 05 | The lawsuit emerged only through private class action rather than proactive regulatory enforcement, indicating state agencies either lacked resources or failed to monitor compliance. | medium |
| 06 | The complaint states Getaround is subject to all BIPA requirements as a private entity, yet the company operated an identity verification system that allegedly violated the statute on multiple grounds simultaneously. | high |
| 01 | Getaround allegedly streamlined its user onboarding process by collecting facial geometry for identity verification while bypassing the legally required consent procedures that would have slowed signups. | high |
| 02 | The platform marketed itself directly to Illinois residents through pay-per-click advertising, Facebook ads, Instagram ads, and targeted social media campaigns, aggressively pursuing user growth in a jurisdiction with strict biometric protections. | medium |
| 03 | By collecting biometric data without proper disclosures or written consent forms, Getaround eliminated friction in the signup process that competitors following BIPA requirements would have faced. | high |
| 04 | The company allegedly retained facial geometry data indefinitely after verification was complete rather than destroying it, maintaining a database that could provide ongoing commercial or analytical value. | high |
| 05 | Getaround shared users’ biometric information with service providers, contractors, business partners, and collection agencies, extending the data’s utility beyond the stated verification purpose. | high |
| 06 | The alleged violations affected all Illinois users systematically as part of Getaround’s standard procedures, suggesting a deliberate business model choice rather than isolated oversights. | high |
| 07 | Even if caught, the company may have calculated that settlement costs or statutory damages would be less expensive than implementing full BIPA compliance measures from the outset. | medium |
| 01 | If Getaround’s database containing facial geometry scans is hacked or breached, affected users have no means to prevent identity theft or unauthorized tracking because biometric identifiers cannot be changed. | high |
| 02 | The lawsuit seeks statutory damages of up to $5,000 per intentional violation or $1,000 per negligent violation, creating potential liability in the millions for violations affecting over 1,000 Illinois residents. | high |
| 03 | Users whose biometric data was collected face heightened lifelong risk for identity theft and are likely to withdraw from biometric-facilitated transactions due to compromised trust. | high |
| 04 | The plaintiff also seeks actual damages, reasonable attorneys’ fees, costs, and litigation expenses, potentially adding significant financial burdens beyond statutory penalties. | medium |
| 05 | Getaround’s alleged disclosure of biometric data to collection agencies and business partners multiplies the exposure risk, as each third party represents another potential breach point. | high |
| 06 | The case is brought under both diversity jurisdiction and the Class Action Fairness Act, with the amount in controversy exceeding $5 million, indicating the scale of potential economic impact. | medium |
| 01 | Facial geometry scans are unique, permanent biometric identifiers that cannot be changed or replaced if stolen or compromised, unlike passwords or credit card numbers. | high |
| 02 | The complaint emphasizes that once biometric data is compromised, individuals have no recourse and face heightened risk for identity theft for the rest of their lives. | high |
| 03 | Getaround’s alleged failure to destroy biometric data after the verification purpose was satisfied means users’ irreplaceable facial geometry remains in storage indefinitely, accumulating risk over time. | high |
| 04 | The Illinois legislature found that individuals whose biometrics are compromised are likely to withdraw from biometric-facilitated transactions, restricting their access to modern services and technologies. | medium |
| 05 | Courts have analogized privacy interests in biometric data to protection from trespass, recognizing that unauthorized collection violates individuals’ private domain. | medium |
| 06 | The alleged disclosure of facial geometry to multiple third parties exponentially increases the chance of misuse, unauthorized tracking, or exposure through security breaches at any of those entities. | high |
| 01 | Getaround targeted Illinois residents specifically through location-based social media marketing campaigns focused on individuals residing within the City of Chicago and State of Illinois. | medium |
| 02 | The plaintiff states that Getaround’s marketing efforts directed toward Illinois were a factor in his decision to open an account, making the targeted nature of the alleged violations particularly concerning. | medium |
| 03 | All violations of BIPA occurred while the plaintiff and proposed class members were located in Illinois, making them subject to a law specifically designed to protect them from exactly this type of data collection. | high |
| 04 | Chicago was selected by major national corporations as a pilot testing site for biometric-facilitated financial transactions, making residents particularly vulnerable to experimental data collection practices. | medium |
| 05 | The proposed class includes all Illinois residents who had their biometric information collected by Getaround at any point in the five years preceding the complaint filing in October 2024. | medium |
| 06 | The complaint estimates that more than 1,000 people satisfy the class definition, indicating widespread impact across Illinois communities. | medium |
| 07 | Illinois residents who opened Getaround accounts were never given the opportunity to make an informed decision about whether to share their facial geometry, robbing them of control over their most personal data. | high |
| 01 | Getaround’s identity verification process simply instructed users to upload a selfie video as a step in verification, making no mention that this constituted biometric information collection subject to legal protections. | high |
| 02 | The company made no mention of biometric information, collection of biometric information, or storage of biometric information at any point in the user interface or signup flow. | high |
| 03 | At all relevant times, Getaround had no written policy made available to the public establishing retention schedules and guidelines for destroying biometric data, despite BIPA’s explicit requirement. | high |
| 04 | The alleged collection and retention practices were not unique to the plaintiff but part of Getaround’s policy and procedures applied to all users, indicating systematic rather than accidental violations. | high |
| 05 | Users were prompted to allow Getaround to collect facial geometry but were told only that this was to verify identity and ensure they met standards required to access the application, obscuring the true nature and permanence of the data collection. | high |
| 06 | The complaint alleges Getaround is a private entity as defined by BIPA and subject to all its requirements, yet the company allegedly structured its entire verification system in violation of the statute. | high |
| 07 | Despite collecting sensitive biometric data that exposes users to serious and irreversible privacy risks, Getaround allegedly failed to implement even the most basic safeguards required by Illinois law. | high |
| 01 | This lawsuit exposes how a major technology platform allegedly collected irreplaceable biometric data from thousands of users while ignoring every single requirement of a law specifically designed to prevent such collection. | high |
| 02 | The allegations demonstrate that even in jurisdictions with strong privacy protections like Illinois, companies may choose to bypass legal safeguards in pursuit of frictionless user growth and data acquisition. | high |
| 03 | Facial geometry data cannot be changed if compromised, meaning the alleged violations create permanent, irreversible risks for every affected user that will persist for their entire lives. | high |
| 04 | The case illustrates how corporate platforms can embed privacy violations directly into standard operating procedures, normalizing illegal data collection as routine business practice. | high |
| 05 | By allegedly sharing users’ biometric data with service providers, contractors, business partners, and collection agencies, Getaround multiplied the risk exponentially while users remained unaware their facial scans were being disseminated. | high |
| 06 | The lawsuit seeks class certification to represent all affected Illinois residents, recognition that only collective action can effectively challenge systematic corporate privacy violations. | medium |
| 07 | Whether through negligence or intentional disregard, the alleged five-year pattern of BIPA violations shows how profit-driven platforms can operate for years without facing consequences until private litigation forces accountability. | high |
| 08 | This case serves as a warning that biometric data collection is accelerating across industries, and without robust enforcement, similar violations will continue to expose consumers to irreversible privacy harms. | high |
Timeline of Events
Direct Quotes from the Legal Record
“Facial geometry scans are unique, permanent biometric identifiers associated with each user that cannot be changed or replaced if stolen or compromised.”
💡 This establishes why biometric violations are fundamentally different from other data breaches and why BIPA protections are so critical.
“For example, social security numbers, when compromised, can be changed. Biometrics, however, are biologically unique to the individual; therefore, once compromised, the individual has no recourse, is at heightened risk for identity theft, and is likely to withdraw from biometric-facilitated transactions.”
💡 The Illinois legislature explicitly recognized that biometric data breaches cause permanent, irreversible harm unlike any other type of privacy violation.
“Getaround made no mention of biometric information, collection of biometric information, or storage of biometric information.”
💡 Users had absolutely no way to know their facial geometry was being captured and stored, making informed consent impossible.
“Getaround’s collection and retention of biometric information as described herein is not unique to Plaintiff and is instead part of Getaround’s policy and procedures which Getaround applies to all of its users, including the Class Members.”
💡 This was not an isolated mistake but an intentional business practice applied to potentially thousands of users.
“At all relevant times, Getaround had no written policy, made available to the public, establishing a retention schedule and guidelines for permanently destroying biometric information when the initial purpose for collecting or obtaining such biometric information has been satisfied or within 3 years of the individual’s last interaction with Getaround, whichever occurs first.”
💡 Without a destruction policy, users’ facial scans remain in Getaround’s systems indefinitely, accumulating risk over time.
“Getaround disclosed, redisclosed or otherwise disseminated Plaintiff’s biometric information to its service providers, contractors, business partners, and collection agencies.”
💡 The company shared irreplaceable biometric data with multiple third parties without user authorization, multiplying the exposure risk.
“Courts analogize an individual’s privacy interest in their unique biometric data to their interest in protecting their private domain from invasion, such as from trespass.”
💡 Legal precedent recognizes that unauthorized biometric collection is as serious as physical invasion of private property.
“The City of Chicago, which has been selected by major national corporations as a pilot testing site for new applications of biometric-facilitated financial transactions, including finger-scan technologies at grocery stores, gas stations, and school cafeterias.”
💡 Illinois residents are particularly vulnerable to biometric data collection experiments, making BIPA protections especially important.
“You shall submit in addition to other Personal Data you may have already provided to us, the following information taken via our App on your smartphone (the ‘Vetting Data’): Photo (front and back) of your driving license; Photo of your I.D. card (only if you have a paper driving license or a non E.U. driving license); a video of you reading three numbers and turning your head.”
💡 This shows exactly how Getaround collected facial geometry through the video requirement without explaining it was capturing biometric data.
“Getaround’s marketing efforts directed towards Illinois were a factor in Plaintiff’s decision to open an account.”
💡 The company actively recruited Illinois users while allegedly ignoring the state’s biometric privacy protections.
“All Illinois residents who had their biometric information collected by Defendant at any point in the five (5) years preceding the filing of this Complaint.”
💡 The proposed class encompasses five years of alleged violations, potentially affecting thousands of Illinois residents.
“Getaround, Inc. is a ‘private entity’ as that term is broadly defined by BIPA and is subject to all requirements of BIPA.”
💡 The company cannot claim exemption from BIPA’s requirements and was legally obligated to comply with all provisions.
“Statutory damages of $5,000.00 for the intentional and reckless violation of BIPA pursuant to 740 ILCS § 14/20(2), or alternatively, statutory damages of $1,000.00 pursuant to 740 ILCS § 14/20(1) in the event the court finds that Defendant’s violations of BIPA were negligent.”
💡 The financial stakes are enormous, with potential damages ranging from $1,000 to $5,000 per violation multiplied across potentially thousands of class members.
“Getaround collected, stored, and used Plaintiff’s biometric information without ever receiving a written release executed by Plaintiff which would consent to or authorize Getaround to do the same.”
💡 The company never obtained the fundamental written consent that BIPA requires before collecting any biometric data.
“Getaround’s unlawful collection, obtainment, storage, and use of its user’s biometric data exposes them to serious and irreversible privacy risks.”
💡 The alleged violations create permanent vulnerabilities that affected users will carry for the rest of their lives.
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