FTC Sues Nudge LLC for $400M Real Estate Training Scheme
Federal regulators allege Utah-based companies used celebrity endorsers and high-pressure tactics to trap tens of thousands of consumers in debt through false promises of real estate wealth.
Nudge, LLC and affiliated companies allegedly ran a nationwide scheme that took in over $400 million by luring consumers to free real estate seminars featuring TV celebrities, then pressuring them to buy training packages costing tens of thousands of dollars. The companies promised easy funding, discounted properties, and guaranteed success, but the vast majority of consumers made no money and many ended up deeply in debt or bankrupt. The FTC and Utah Division of Consumer Protection filed suit in 2019 seeking permanent injunctions and consumer restitution.
This case shows how deceptive marketing and weak oversight can devastate thousands of families chasing the American Dream.
The Allegations: A Breakdown
| 01 | Nudge and its affiliates falsely promised consumers they would receive pre-approved funding up to $750,000 to do real estate deals without using their own money or credit. In reality, the promised funding was only available if consumers first found a buyer willing to deposit funds with a title company, rendering the funding promise largely illusory. | high |
| 02 | The companies used celebrity endorsers including Dean Graziosi, Scott Yancey, Doug Clark, Drew Levin, Danny Perkins, and Josh Altman to attract consumers to free seminars. The celebrities appeared in infomercials and marketing materials claiming consumers could use their proven systems and money partners to succeed in real estate. | high |
| 03 | At three-day workshops costing around $1,147, sales representatives collected detailed financial information from consumers under the guise of helping them raise capital for deals. The companies actually used this information to determine how much consumers could afford to spend on advanced training packages costing $19,000 to $40,000. | high |
| 04 | Workshop staff encouraged consumers to increase credit card limits and apply for multiple new credit cards, purportedly to fund real estate investments. A third-party company would apply for a half-dozen or more personal credit cards on the consumer’s behalf, then the defendants would pressure consumers to use the newly available credit to purchase advanced training. | high |
| 05 | The companies sold rental properties at Buying Summit events after marking up prices as much as 20 percent or more for their own profit. They concealed these markups from consumers and sometimes provided bogus sales comparables to convince consumers the inflated prices were legitimate. | high |
| 06 | In numerous instances, consumers who purchased properties at Buying Summits discovered the properties were not worth what they paid, did not have paying tenants in place as promised, and were not in rental-ready condition. Many consumers lost tens of thousands of dollars, and 20 percent of loans made by the defendants in 2015 defaulted. | high |
| 07 | Telemarketers working for the defendants continued to call consumers after they purchased advanced training, pitching an Inner Circle coaching program for tens of thousands of dollars more. The telemarketers falsely claimed they needed financial information to assess whether consumers qualified, when they actually used it to set the highest price each consumer could afford. | high |
| 08 | The defendants represented that consumers who purchased their products and services were likely to earn substantial income, including claims that consumers could make several thousand dollars monthly. In fact, the vast majority of consumers who purchased the training did not earn substantial income, did not complete real estate transactions within months, and many made no money at all. | high |
| 01 | The defendants operated a complex web of limited liability companies with overlapping ownership and functions, including Nudge LLC, Response Marketing Group LLC, BuyPD LLC, and dozens of subsidiary entities. This corporate structure obscured accountability and made it difficult for regulators to identify the unified enterprise behind the scheme. | medium |
| 02 | The enterprise operated from at least 2012 through 2019 before the FTC and Utah Division of Consumer Protection filed enforcement actions, allowing seven years of alleged consumer harm to accumulate. During this time, the defendants took in over $400 million from consumers across the country. | high |
| 03 | The defendants failed to file required disclosures with the Utah Division of Consumer Protection for any of the assisted marketing plans they offered and sold during the five years preceding the lawsuit. They also failed to provide required disclosure statements to thousands of consumers who purchased their programs. | medium |
| 04 | From 2011 to 2015, the defendants opened numerous merchant accounts to process consumer payments. In July and November 2015, over twenty merchant accounts were closed by American Express for excessive fraud and violation of standards, yet the defendants continued operating by opening new accounts. | medium |
| 05 | Several of the individual defendants had prior ties to StoresOnline Inc., a company that was sued by multiple state attorneys general and the Australian Competition and Consumer Commission for deceptive sales practices before 2009. Despite this history, the same individuals were able to launch a similar operation targeting consumers with real estate training. | medium |
| 01 | The defendants designed each step of their sales funnel to maximize revenue extraction from consumers. Free preview events generated leads for $1,147 workshops, workshops were used primarily to sell $19,000 to $40,000 advanced training packages, and consumers who bought advanced training were targeted with telemarketing calls for additional coaching costing tens of thousands more. | high |
| 02 | The defendants tracked telemarketer performance using a dollar per lead metric that measured the total sales amount divided by the number of leads. Telemarketers discussed acceptable dollar per lead levels with company executives, and were instructed to maximize the sale amount from each consumer. | high |
| 03 | The four principal individual defendants collectively received over $30 million from bank accounts used by the enterprise to receive and redistribute consumer payments. Ryan Poelman and Brandon Lewis each received over $10 million, Phillip Smith received more than $5 million, and Shawn Finnegan received more than $4 million. | high |
| 04 | The defendants paid celebrity endorsers a percentage of sales to consumers who attended preview events the celebrities sponsored, including sales of advanced training and coaching services sold through telemarketing. Dean Graziosi and Scott Yancey each received over $10 million from the defendants since 2012. | high |
| 05 | The defendants paid a Nevada company referral fees for each consumer who signed up for credit card application services during workshops. From March 2016 to June 2018, the defendants induced approximately 3,700 consumers to sign up. The Nevada company charged consumers at least $3,000 in service fees from the credit cards it obtained for them. | high |
| 06 | From 2015 to 2016, millions of dollars were transferred from operating bank accounts for Response and BuyPD into a Nudge LLC bank account used to disburse profit distributions to the individual defendants and other executives. Ryan Poelman and his sister were the only signatories on this distribution account. | medium |
| 01 | In numerous instances, consumers lost tens of thousands of dollars from purchasing the defendants’ training programs and properties. Some consumers lost their life savings and others filed for bankruptcy. Those victimized included consumers on limited fixed incomes and retirees. | high |
| 02 | Many consumers ended up heavily in debt after purchasing advanced training packages on credit cards. The defendants encouraged consumers to increase existing credit limits and apply for multiple new credit cards, then used the newly available credit to charge for training that cost tens of thousands of dollars. | high |
| 03 | The defendants’ own records show that for every year from 2013 to 2017, only 1 percent or fewer of consumers who enrolled in workshops received tuition reimbursement for completing a profitable transaction. This demonstrates the vast majority of consumers never made enough money to recoup even the initial workshop cost. | high |
| 04 | Twenty percent of the 510 loans the defendants made to consumers from March 2015 through December 2015 defaulted. This default rate was almost double the highest residential loan delinquency rate of 11.36 percent reported by the Federal Reserve during the Great Recession. | high |
| 05 | In numerous instances, consumers discovered they could not refinance loans they obtained at Buying Summits because independent appraisals showed the loan amounts exceeded the properties’ actual value. This trapped consumers in high-interest loans they could not escape. | high |
| 06 | Consumers who purchased trust deeds (loans to other consumers) at Buying Summits faced losses when the underlying loans defaulted. In at least several instances, consumers who purchased refinanced loans discovered the loan amounts far exceeded the market values of the properties securing the loans. | medium |
| 01 | The defendants employed large teams of sales representatives and telemarketers who worked under intense pressure to meet sales quotas. These employees were required to deliver marketing scripts that misrepresented success rates and product benefits, placing them in morally and psychologically challenging positions. | medium |
| 02 | Property specialists at Buying Summit events were overseen by defendant Clint Sanderson from 2012 to 2015. Sanderson led weekly meetings on sales techniques, including training on how to find consumers’ pain points and overcome objections to buying, such as concerns about property location or price. | medium |
| 03 | By 2015, several property sales representatives told Sanderson and other managers about concerns that the company was selling properties at Buying Summits for more than their appraised values. Representatives also conveyed concerns that consumers were given comparison reports that included other inflated sales to justify high prices. | medium |
| 04 | The enterprise operated large-scale events across the country with over 750,000 free-event attendees in four years, plus tens of thousands of paying participants. This required extensive logistical support and staffing, often using freelance or contract workers whose benefits and protections are not detailed in the complaint. | low |
| 01 | Heavy debt loads, potential bankruptcies, and the emotional trauma from losing life savings can lead to serious mental health crises. Prolonged financial hardship resulting from the defendants’ scheme is associated with increased rates of anxiety, depression, and stress-related illnesses among affected consumers. | medium |
| 02 | If real estate flipping schemes lead to vacant or undermaintained properties, local neighborhoods can suffer. The complaint references allegedly inflated property transactions where properties that fail to produce stable tenants could fall into disrepair, eroding neighborhood quality. | low |
| 03 | A pattern of unscrupulous real estate ventures can exacerbate community distrust, inhibiting local cooperation on zoning or development projects that might be beneficial. This destabilization extends beyond individual financial losses to affect community cohesion. | low |
| 01 | When heads of households invested retirement funds or home equity into the defendants’ training programs or overpriced properties, entire families faced the fallout when promised returns failed to materialize. Personal bankruptcies and foreclosures affected not just individual consumers but their dependents and communities. | high |
| 02 | Unsuspecting participants who purchased properties sight unseen or based on incomplete data sometimes discovered the properties were in disrepair or had no reliable tenants. These investments became money pits that compounded losses while neighborhoods saw more absentee owners. | medium |
| 03 | Communities that saw multiple neighbors financially ruined by the same enterprise often lost trust in broader entrepreneurial ventures. This disillusionment can hamper legitimate small-business initiatives that require local buy-in or capital. | medium |
| 04 | The illusions of easy flipping promoted by the defendants can open a destructive cycle of consumer debt, housing turnover, and cynicism, particularly in low-income or moderate-income neighborhoods where residents can ill afford significant financial shocks. | medium |
| 01 | The enterprise operated for seven years before formal legal action was filed in 2019, during which time it took in over $400 million from consumers. The multi-year delay between the start of operations and enforcement action allowed systematic harm to accumulate across tens of thousands of victims. | high |
| 02 | The existence of multiple limited liability companies, each with a nominally distinct role, obscured the unified accountability trail. The defendants operated through Nudge LLC, Response Marketing Group, BuyPD LLC, and dozens of subsidiary entities with overlapping ownership and functions. | medium |
| 03 | Celebrity endorsers faced minimal regulatory friction until the lawsuit was filed, despite their central role in lending credibility to the scheme. Dean Graziosi and Scott Yancey appeared in infomercials and at events for years, receiving millions of dollars, before being named as defendants who provided substantial assistance to the deceptive telemarketing. | medium |
| 04 | Some consumers may have secured individual refunds after legal threats, but this rarely addresses broader systemic harm. The complaint notes that when enforcement relies on retroactive lawsuits, by the time agencies intervene the enterprise has already pocketed vast sums and left thousands in dire financial straits. | medium |
| 05 | In September 2015, a trainer sent Dean Graziosi an email describing situations that made her physically sick, including elderly consumers with maxed-out credit cards being sold additional packages for amounts equal to their entire remaining savings. Despite this and other warnings, the defendants and celebrity endorsers continued the scheme for years. | high |
| 01 | The defendants leveraged celebrity endorsers who appeared in infomercials making statements like you don’t need any previous real estate experience or your own money to invest and my money partners will put up 100 percent of the money you need to do your deals. These bold claims overshadowed small-print disclaimers. | high |
| 02 | Infomercials featured video testimonials from consumers claiming they completed numerous deals within months of attending events. For example, one purported free event attendee stated that after filing bankruptcy and attending the event, by age 70 he had flipped over 20 properties. Below this testimonial, a disclaimer in much smaller font stated results not typical. | high |
| 03 | Direct mail invitations promised consumers would learn how to buy property for wholesale prices just like the institutional investors and get access to funding without using their own money or credit. Marketing materials created a sense of exclusivity, claiming events were private and limited to the first 100 registrants. | high |
| 04 | The defendants displayed general disclaimers at the beginning of infomercials stating that investing involves risk and most people who attend free events do not purchase additional education. However, these brief disclaimers did not negate the net impression created by repeated specific representations that consumers would likely earn substantial income. | medium |
| 05 | In response to negative consumer reviews appearing online, Dean Graziosi and defendant Shawn Finnegan discussed in text messages the need to send positive reviews to consumer complaint websites. Finnegan stated we know how to do that and reported sending four five-star reviews to Trustpilot within four hours. | medium |
| 06 | In September 2019, after consumers posted YouTube videos describing the defendants’ sales practices as a scam, Scott Yancey and a company marketing officer discussed creating a video of Yancey talking about common real estate scams. In October 2019, a six-and-a-half-minute video in which Yancey used variants of the word scam over twenty times was uploaded and became the top search result for Yancey and scam. | medium |
| 01 | The defendants took in over $400 million from consumers while the vast majority of those consumers made no money and many ended up deeply in debt or bankrupt. This staggering disparity shows how quickly wealth transferred from ordinary Americans to private enterprise under a veneer of legitimacy. | high |
| 02 | The four principal defendants collectively received over $30 million from the enterprise. Ryan Poelman received over $10 million through entities he controls, Brandon Lewis received over $10 million through his entities, Phillip Smith received more than $5 million, and Shawn Finnegan received more than $4 million. | high |
| 03 | Celebrity endorsers Dean Graziosi and Scott Yancey each received over $10 million from the defendants since 2012. They received a percentage of sales to consumers who attended preview events they sponsored, including sales of advanced training and coaching services sold through telemarketing. | high |
| 04 | Vulnerable consumers, including elderly retirees, financially struggling single parents, and others with limited means, were coached to max out credit cards and apply for new ones to pay for training programs. One email described an elderly consumer with three credit cards already maxed out being sold a package that would empty her bank account. | high |
| 05 | The enterprise marketed heavily to consumers seeking to escape financial hardship, promising that the training would help them overcome concerns about whether Social Security would continue to cover their modest living expenses. These vulnerable consumers were systematically targeted during a period of stagnating wages and reduced job security. | high |
| 01 | The defendants operated through multiple corporate entities that changed names and rebranded over time. Response Marketing Group LLC was formerly known as Evtech Media LLC, BuyPD LLC was formerly known as Base Camp Ops LLC and Media Excess Solutions LLC, and the enterprise used dozens of different brand names for events. | medium |
| 02 | After over twenty merchant accounts were closed by American Express in 2015 for excessive fraud and violation of standards, the defendants continued operating by opening new merchant accounts in the names of different affiliated entities. This allowed them to continue processing consumer payments despite clear warning signs. | medium |
| 03 | The defendants coordinated with a Nevada company that set up self-directed IRAs for consumers at Buying Summits, splitting the fees charged to consumers. This arrangement allowed the defendants to access consumer retirement funds while outsourcing part of the transaction to a separate entity, obscuring the full scope of the operation. | medium |
| 04 | The complex corporate structure with multiple LLCs, each playing a specialized role in monetizing different steps of the sales funnel, made it difficult for regulators to identify the common enterprise. This structural complexity contributed to the multi-year delay before enforcement action was filed. | medium |
| 01 | The FTC and Utah Division of Consumer Protection filed suit in November 2019 seeking permanent injunctions, consumer restitution, rescission of contracts, and other equitable relief. The complaint alleges violations of the FTC Act, the Telemarketing Sales Rule, the Utah Consumer Sales Practices Act, the Business Opportunity Disclosure Act, and the Telephone Fraud Prevention Act. | high |
| 02 | Permanent injunction orders have been entered against celebrity defendants Dean Graziosi and Scott Yancey, prohibiting them from providing substantial assistance to deceptive telemarketing operations in the future. These orders reflect judicial findings that the celebrities knew or consciously avoided knowing about the defendants’ deceptive practices. | high |
| 03 | The case demonstrates how celebrity endorsements, high-pressure sales tactics, and complex corporate structures can combine to create systematic consumer harm on a massive scale. Despite operating for seven years and taking in over $400 million, enforcement action came only after tens of thousands of consumers had been victimized. | high |
| 04 | The vast majority of consumers who purchased the defendants’ products and services did not become successful real estate investors, did not make money, and did not even recover the cost of workshops or advanced training. Many ended up heavily in debt and in numerous instances consumers lost their life savings. | high |
| 05 | This case illustrates how weak regulatory oversight, delayed enforcement, and legal structures that prioritize profit maximization over consumer protection can allow predatory business models to flourish. The structural failures that enabled this scheme remain largely unaddressed, creating conditions for similar operations to emerge. | high |
Timeline of Events
Direct Quotes from the Legal Record
“The Nudge Defendants’ promised funding is only available if the consumer finds a buyer who is willing to first place the funds needed to buy the property in trust with the title company. This limitation, which is not prominently disclosed, if disclosed at all, during the Preview Events, renders the promise of funding without money down largely illusory.”
💡 The core promise of no-money-down investing was false because consumers needed to find a buyer with cash before getting any funding.
“The vast majority of consumers who purchase the Nudge Defendants’ products and services do not become successful real estate investors and do not make any money from the Nudge Defendants’ system, or even recover the cost of the Workshop or Advanced Training. Many consumers end up heavily in debt and, in numerous instances, consumers have lost their life savings.”
💡 Despite promises of wealth, most consumers lost money and some lost everything they had saved.
“The Nudge Defendants’ own records show that for every year from at least 2013 to 2017, only 1% (or fewer) of the consumers who had enrolled in a Workshop had received the tuition reimbursement.”
💡 The defendants’ offer to reimburse workshop costs after completing a profitable deal was essentially meaningless because 99% of consumers never made enough to qualify.
“20% of the 510 loans BuyPD made to consumers from March 2015 through December 2015 defaulted. (The Nudge Defendants’ loan default rate is almost double the highest residential loan delinquency rate of 11.36% reported by the Federal Reserve during the Great Recession in early 2010.)”
💡 Properties sold at Buying Summits were so overpriced that one in five buyers defaulted on loans, a rate worse than the 2008 housing crisis.
“In text messages with Lewis, Graziosi explained that he understood his role for at least some of the Nudge Defendants’ events was to put the [consumers] in the mindset to buy and [t]hen the sales guys come in to slay it.”
💡 Celebrity endorser Dean Graziosi explicitly acknowledged his job was to soften up consumers for high-pressure sales tactics.
“For example, in September 2015, Graziosi received an email from a trainer and friend he worked with who described situations that made her physically sick and disgusted concerning two consumers… One consumer was called by marketing to join the Inner Circle. They asked her how much money she has available, including on her credit cards and sold her a package for the amount she had which was $6500. This wom[a]n, also elderly, has 3 credit cards maxed out already and is saying this will empty her bank account.”
💡 The defendants deliberately targeted elderly consumers with limited means, selling them packages that would drain their last remaining funds.
“For example, in September 2019, Graziosi and Finnegan discussed in text messages negative posts about the Nudge Defendants’ events appearing under Graziosi’s name on the Trustpilot website. Graziosi asked Finnegan to make it an absolute priority that it stays clean. Finnegan replied: We know how to do that. Within the past 4 hours I sent Dean four 5-star reviews.”
💡 When negative reviews appeared online, defendants coordinated to flood review sites with fake positive reviews to bury consumer complaints.
“The Nudge Defendants primarily use the Workshops not to educate, but to sell consumers additional, more expensive products and services (referred to as Advanced Training), typically for tens of thousands of dollars.”
💡 Consumers who paid over $1,000 for workshops expecting education got sales pitches instead.
“The Nudge Defendants’ telemarketers were instructed to maximize the sale amount they could get from each consumer. The Nudge Defendants kept track of how much their telemarketers sold to each consumer by tracking each telemarketer’s dollar per lead (DPL) amount.”
💡 Telemarketer performance was measured by how much money they could extract from each consumer, not by customer satisfaction or outcomes.
“In numerous instances, the Nudge Defendants’ telemarketers tell consumers that they will use this personal financial information to assess whether the consumer would be an appropriate candidate for the program. The Nudge Defendants’ representations about how they use consumers’ financial information are false. The Nudge Defendants’ telemarketers do not use this information to assess a consumer’s qualifications for the program. Instead, the Nudge Defendants use this information to decide how much to charge consumers for the one-on-one coaching program.”
💡 When telemarketers asked for financial information claiming they needed to see if consumers qualified, they actually used it to determine the highest price each person could afford.
“For example, the Nevada Company representatives tell consumers during the credit card application process that the consumers could expect to earn thousands of dollars per deal or per month from the Nudge Defendants’ system and even as much as one hundred thousand dollars for the following year. In numerous instances, the Nevada Company representatives advised consumers to state on credit card applications that their projected income from their real estate investments would be $100,000 or more.”
💡 The credit card application company helped consumers lie about expected income to get approved for more credit cards to pay for training.
“The Nudge Defendants’ executives, including Sanderson, had knowledge that the Nevada Company was inflating consumers’ income when applying for credit cards. For example, in January 2017, one of the Nudge Defendants’ executives emailed Sanderson: We’ve heard from students that [Nevada Company] is telling them to state larger incomes than the student really makes. Just curious if that is their practice? This practice continued for another year after this exchange and stopped only after the Nudge Defendants learned that they were the subjects of an FTC investigation.”
💡 Company executives knew consumers were being coached to lie on credit applications but did nothing until regulators started investigating.
“Unbeknownst to consumers, the Nudge Defendants often marketed and sold properties to consumers at prices marked up as much as 20% more than what the Nudge Defendants would pay for them. In many instances, the Nudge Defendants sold the properties to consumers at significant markups within days after they had executed agreements to buy the properties themselves, and did so, before their own purchases had closed.”
💡 The defendants secretly added 20% or more to property prices for their own profit while claiming consumers were getting exclusive deals.
“The comparables that BuyPD provided consumers were cherry-picked to justify BuyPD’s price. They omitted property sales that were closer and in the same neighborhoods as the subject properties. The property sales that BuyPD omitted had substantially lower sales prices than the purported comparable sales that BuyPD included in the reports to support BuyPD’s higher offer price to the consumer.”
💡 The defendants fabricated market analysis reports by cherry-picking sales data to make inflated prices look legitimate.
“The Nudge Defendants have taken in over $400 million from consumers across the country and overseas through their deceptive scheme. Since January 2015, over 750,000 individuals have attended one of the Nudge Defendants’ Preview Events. Since 2015, the Nudge Defendants have sold Advanced Training packages to over 30,000 consumers.”
💡 The scale of the operation was enormous, with over $400 million extracted from consumers through a systematic nationwide scheme.
Frequently Asked Questions
Read the legal complaint filed against Nudge on the FTC’s website: https://www.ftc.gov/system/files/ftc_gov/pdf/1823016-nudge-first-amended-complaint_-_redacted.pdf
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