“Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades.”

💡 This statement from an April 2024 NHTSA complaint suggests Hyundai internally confirmed the brake defect affects all 2024 model year vehicles, yet continued selling them without disclosure or recall.

“Today something very scary happened with my brakes system. For some reason it looks like the ABS system activated as I was braking over a small bump. The weird part was that car stopped braking, and I had to push the pedal extremely hard to make the car react and stop. It was very unusual and scary as I was entering a parking lot and the brakes just didn’t work for at least 3 seconds after they finally did. Thank God no one was in front of me.”

💡 This February 2023 complaint describes a complete three-second brake failure in a parking lot, demonstrating the extreme danger the defect poses in everyday low-speed situations where pedestrians are likely present.

“I’ve had many near misses because of this issue… instances where nothing works not even stepping on brakes hard enough stops the vehicle.”

💡 Owner testimony reveals the defect caused repeated dangerous situations where maximum brake pressure failed to stop the vehicle, indicating a fundamental failure of a critical safety system.

“I told them I was afraid and didn’t want to hit someone or a person. They said unless they could duplicate there was nothing they could do.”

💡 This shows Hyundai dealerships refusing warranty repairs even when consumers expressed fear for safety, using inability to replicate the intermittent defect as justification to deny coverage.

“This vehicle is prone to rear-end cars in front of it when stopping and also to bouncing out in the middle of an intersection when approaching a stoplight/stop sign. It will kill people of unaddressed.”

💡 An owner’s stark warning that the brake defect will result in fatalities if not addressed underscores the life-threatening nature of the alleged defect and Hyundai’s failure to act.

“After one time I had my husband drive when I needed to drive the kids because it scared me so much. After two weeks I started driving it again full time and the brakes locked up again and I slid and couldn’t stop… They have said they’ve never heard of this and cannot do anything without getting it to happen again. I have found multiple things online about people having the exact same issue. It is horrible and scary that they are avoiding the issue and putting lives at risk.”

💡 This testimony reveals parents too terrified to drive their children in vehicles Hyundai marketed as family SUVs, while dealerships claimed ignorance despite widespread documented complaints.

“Hyundai reviews and analyzes warranty data submitted by Hyundai’s dealerships and authorized technicians in order to identify defect trends in vehicles. Upon information and belief, Hyundai dictates that when a repair is made under warranty (or warranty coverage is requested), service centers must provide Defendant with detailed documentation of the problem and the fix that describes the complaint, cause, and correction, and also save the broken part in the event Defendant decides to audit the dealership.”

💡 The complaint establishes Hyundai has systematic processes to track and identify defect trends across its dealer network, meaning widespread brake complaints could not have been unknown to corporate leadership.

“In promotional materials, Hyundai boasted that the top-of-the-line Palisade comes equipped with ‘all the safety and advanced tech features you can think of,’ and prominently displays on its website that ‘The Insurance Institute for Highway Safety (IIHS) bestows PALISADE with TOP SAFETY PICK for 2024.'”

💡 Hyundai’s marketing emphasized safety and advanced technology while allegedly concealing that the specific safety systems being promoted (ABS and traction control) were dangerously defective.

“In response, the dealership explained the ABS system behavior is purportedly normal, and the break pedal is supposed to vibrate when Mrs. Maldonado applies the breaks.”

💡 When a plaintiff complained about terrifying brake failures, the dealership claimed the dangerous malfunction was normal expected behavior, showing a pattern of dismissing legitimate safety concerns.

“During the pre-release process of manufacturing, engineering, and performing durability testing on the Class Vehicles, which occurred before Hyundai began selling the Class Vehicles in 2022, Hyundai learned that the Class Vehicles’ common braking systems suffer from the ABS Defect.”

💡 The complaint alleges Hyundai discovered the brake defect during pre-production testing before any vehicles were sold, meaning every sale was made with knowledge of the danger.

“The ABS Defect substantially impaired the Class Vehicles’ value as it rendered the Class Vehicles unsafe when attempting to bring a vehicle to a stop while driving over rough or uneven road surface, the very reason Plaintiffs and other Class Owners chose the Class Vehicles over competition.”

💡 The defect directly undermined the core safety value proposition that led consumers to choose these vehicles, meaning buyers paid premium prices for dangerously defective products.

“Plaintiffs and other consumers requested a repair from Hyundai, but in response were told no repairs were available.”

💡 Despite express warranty promises and knowledge of the dangerous defect, Hyundai told consumers seeking repairs that no fix was available, leaving them with unsafe vehicles.

“In its New Vehicle Limited Warranty, Hyundai promised a ‘repair or replacement of any component originally manufactured or installed by Hyundai Motor Company, Hyundai Motor Group, Hyundai Motor Manufacturing Alabama (HMMA), Kia Manufacturing Mexico (KMM) or Kia Motors Manufacturing Georgia (KMMG) that is found to be defective in material or workmanship under normal use and maintenance’ during ‘5 years from the date of original retail delivery or date of first use, or 60,000 miles, whichever occurs first.'”

💡 Hyundai made explicit warranty promises to repair defective components under normal use within 5 years or 60,000 miles, but allegedly refused to honor this warranty for the brake defect.

“Reasonable consumers, like Plaintiffs, expect and assume that a vehicle’s brakes are not defective and will bring the vehicle to a stop within a reasonably expected distance. Plaintiffs and Class Members further expect and assume that Hyundai will not sell or lease vehicles with known safety defects, such as the ABS Defect, and will fully disclose any such defect to consumers prior to purchase or offer a suitable non-defective repair.”

💡 This establishes the basic consumer expectation that braking systems will function safely, an expectation Hyundai allegedly violated while concealing the defect from buyers.

“The Anti-lock Braking System (ABS) and/or Traction Control System in the Class Vehicles are defective, causing miscalculations of wheel speed when the brakes are applied on rough or uneven road surface, which leads to the rapid release and reapplication of the brakes and results in a longer stopping distance than reasonably expected.”

💡 This technical description explains how the defect works: the systems misread wheel speed on uneven surfaces, causing improper brake modulation that extends stopping distances beyond safe levels.