The Fine Print That Wasn’t Theirs to Write
Redwood Toxicology Laboratory tried to use a staffing agency’s arbitration agreement to kill a class action it had nothing to do with. A California appeals court said no, but the attempt itself tells you everything about how corporations use legal paperwork as a weapon against workers.
The Non-Financial Ledger
Robert Toothman spent more than four years working at Redwood Toxicology Laboratory. He clocked in, did the work, and trusted that the basic protections California labor law promises to workers applied to him. When he left, he filed a class action. Not just for himself. For every non-exempt Redwood employee in California who might have experienced the same violations over the same period.
Then Redwood handed him a piece of paper he had signed four years earlier, for a completely different employer, in a completely different employment relationship. The message underneath the legal language was plain: your right to go to court, and to bring your coworkers with you, can be taken away by fine print you signed before you ever worked here, and that we never bothered to tell you about when we hired you.
That is a specific kind of institutional disrespect. It says that the legal architecture around employment exists primarily to protect the company’s options, not the worker’s rights. Toothman had to litigate through a motion to compel arbitration, an appeal, and a published appellate ruling before he could simply keep the right to pursue his case in court. That cost time. It cost money. It was designed to cost those things.
The class he seeks to represent includes every non-exempt Redwood employee in California going back four years from his filing date, including people who worked there alongside him and shared the same conditions. The attempt to force arbitration was also an attempt to prevent those people from ever joining together to seek accountability. That is what the class action waiver in Redwood’s motion was for. A private arbitration handles one claim at a time. A class action can handle all of them at once, which is precisely why corporations spend considerable energy trying to block it.
Legal Receipts
The court’s opinion contains direct quotations from the controlling documents and the legal record. Here is what the paper trail actually says.
“Toothman and ‘Company’ agreed ‘to arbitrate any dispute arising out of or related to [Toothman’s] employment with, or termination of employment from, Company.'”Toothman v. Redwood Toxicology Laboratory, Inc., No. A171567 (Cal. Ct. App. May 5, 2026), quoting the Arbitration Agreement.
- “Company” was defined in the agreement as Apex Life Sciences, LLC, its affiliates, subsidiaries, and parent companies. Redwood was none of these things. It was a client that contracted with Apex at arm’s length to receive temporary workers.
- The agreement covered disputes arising from employment “with Company.” Toothman’s claims arise from employment with Redwood, after his Apex employment ended. The scope clause alone should have ended the argument.
“Agency has a principal place of business in Richmond, Virginia, but hires contract employees to work in numerous geographic areas. To facilitate uniformity in the application of this Agreement to the employees of Agency, Contract Employees are asked to review and execute the Dispute Resolution Agreement that is attached as Exhibit 1 to this Agreement.”Employment Agreement between Toothman and Apex, quoted in Toothman v. Redwood Toxicology Laboratory, Inc., No. A171567.
- The arbitration clause existed to give Apex a uniform dispute resolution procedure across multiple geographic markets for its own employees. It was an internal employment management tool for a staffing agency’s workforce.
- A person hired directly by a client is not employed pursuant to this agreement. The court found it “unreasonable to interpret the Arbitration Agreement as applying to such a person.” The document’s own stated purpose forecloses Redwood’s reading of it.
“AT WILL EMPLOYMENT. This Agreement does not in any way alter the at-will status of my assignment/employment.”Final numbered paragraph of the Arbitration Agreement, quoted in Toothman v. Redwood Toxicology Laboratory, Inc., No. A171567.
- The court found the “only plausible reading” of this clause was that it referred to Toothman’s at-will status with Apex, including his at-will placement assignment with a client.
- Apex had no basis to make representations about the employment status of someone hired directly by one of its clients. The phrase “assignment/employment” refers to an Apex temp assignment, not a future direct hire relationship at a separate company.
“It is not sensible to posit that Apex arrogated to itself the right to prescribe the dispute resolution procedure that governs employment disputes between one of its Clients and that Client’s own employees.”
“Shoehorning ‘Clients’ into the term ‘affiliates,’ as Redwood proposes, would render ‘affiliates’ markedly different from the other terms in the list comprising ‘Company’.”Toothman v. Redwood Toxicology Laboratory, Inc., No. A171567.
- Redwood’s core argument was that it qualified as an “affiliate” of Apex under the agreement’s definition of “Company,” making it a direct party entitled to enforce the clause. The court rejected this word by word.
- The terms listed alongside “affiliates” in the agreement, namely subsidiaries and parent companies, all involve shared ownership or control. Redwood had neither with Apex. It was connected to Apex only by a commercial services contract.
- Black’s Law Dictionary (10th ed. 2014), current at the time of signing, defines “affiliate” as a corporation related by shareholdings or other means of control. Redwood is not that.
“Redwood learned of the existence of the Arbitration Agreement when Apex produced it in response to a subpoena.”Toothman v. Redwood Toxicology Laboratory, Inc., No. A171567.
- Redwood only discovered this agreement existed because it subpoenaed its own former staffing vendor. The agreement was not part of Redwood’s onboarding process, not referenced in documents Toothman signed upon direct hire, and unknown to Redwood until litigation was already underway.
- Despite this, Redwood argued it was a party to the agreement, that it was bound by it, and that Toothman was therefore obligated to arbitrate claims against Redwood individually. The court found this argument “not sensible.”
The Contractor Shield
Redwood’s motion to compel arbitration was an attempt to use a third party’s contract, one it had no role in drafting and did not know existed until it subpoenaed its own vendor, as a liability shield against its own workers’ claims.
- Apex produced the Arbitration Agreement only in response to a subpoena from Redwood during litigation. Redwood then argued it was a party to that agreement, bound by it, and entitled to enforce it against Toothman. The court noted the self-contradiction: you cannot simultaneously claim to be a party to an agreement you had never seen and that you required a legal subpoena to obtain.
- The Arbitration Agreement bore a “Signature of Authorized Company Representative.” Redwood conceded it was not a signatory. The court observed that this meant the Apex representative who signed was not authorized to act on Redwood’s behalf. Redwood’s own argument undercut its claim to party status.
- The class action waiver in the Arbitration Agreement was part of the package Redwood sought to enforce. If the motion had succeeded, Toothman could not have brought claims on behalf of any class of Redwood employees. A single private arbitration does not create precedent, does not bind other workers, and does not result in a public record. That is the functional value of the waiver to an employer.
How Capitalism Exploits Delay: Time as a Corporate Weapon
Redwood’s motion to compel arbitration did not resolve the underlying labor claims. It consumed litigation time and resources before the actual dispute could even be heard, which is a documented function of arbitration motions as a defense strategy.
- Toothman filed his class action in September 2022. The motion to compel arbitration was litigated at the trial court level and then through a full appellate proceeding, resulting in a published opinion in May 2026. That is approximately three and a half years between the filing of the complaint and a court ruling that Toothman could simply keep his case in court.
- The complaint defined the class as all non-exempt Redwood employees in California during a four-year look-back period. Every month that arbitration litigation consumed was a month the underlying wage claims aged, that potential class members continued working under the same conditions, and that no discovery into Redwood’s practices could proceed.
- Redwood amended its position during litigation, eventually confirming at oral argument that it believed it was bound by the Arbitration Agreement as a party to it. The court noted the implications of that position in a hypothetical: if a former Apex worker tried to arbitrate against Redwood using the same clause and Redwood objected, Redwood’s own theory would bind it to a procedure it had never agreed to. The argument only ran in one direction, which courts noticed.
Three and a half years to establish that Toothman had the right to go to court at all. The delay was the strategy.
Societal Impact Mapping
Economic Inequality
The attempted arbitration maneuver, if it had succeeded, would have had consequences extending far beyond one worker and one lawsuit.
- California Labor Code violations carry statutory limitation periods of up to four years. A class action covering all non-exempt Redwood employees in California during that window could represent a significant number of workers. Arbitration, particularly with a class waiver, eliminates the ability of those workers to aggregate their claims. Each individual claim in arbitration is worth less to any attorney, less likely to be pursued, and produces no public precedent.
- The decision clarifies that when a company hires a temp worker directly, it takes on the full scope of its own employment obligations without inheriting the staffing agency’s arbitration clause. A ruling in Redwood’s favor would have allowed any company to benefit from staffing agency arbitration clauses it had never signed, never disclosed to workers, and had no role in negotiating, simply by converting temp hires to direct hires without new paperwork.
- The certified publication of the opinion means it sets binding precedent across California courts. Other employers attempting similar arguments in similar fact patterns now face a published appellate opinion directly on point. That is a documented structural benefit to the California workforce, not just to Toothman’s class.
Public Health
The source document establishes the nature of the workplace at issue without detailing the specific Labor Code violations alleged.
- The complaint alleges Labor Code violations against Redwood Toxicology Laboratory, a laboratory employer in California. The class definition covers non-exempt employees, meaning hourly or lower-wage workers who are subject to California’s wage and hour protections, including rules around meal periods, rest breaks, overtime pay, and accurate wage statements. Violations of these protections in any workplace affect worker health, financial stability, and quality of life.
- The source does not specify the nature of the laboratory work or particular occupational health dimensions of the violations alleged. Those details will emerge through the litigation now permitted to proceed.
This Is the System Working as Intended
The structure of this case reflects a predictable outcome of how employment law, arbitration doctrine, and corporate litigation strategy interact. This was not an isolated misstep. It was a rational use of available tools.
- Redwood had no arbitration agreement with Toothman. Instead of obtaining one at the point of direct hire, it sought to retroactively import one from a third party. The motion to compel forced Toothman to litigate the threshold question of whether he could even be in court, before any discovery, before any class certification, and before any examination of the underlying violations. That sequence is the point.
- The class action waiver embedded in the Apex arbitration agreement, which Redwood sought to enforce against its own employees who had never seen it, would have eliminated collective enforcement of labor rights for an entire class of workers. This is a documented function of arbitration clauses in the employment context: they individualize disputes that would otherwise aggregate into leverage for workers.
- The Federal Arbitration Act’s policy favoring arbitration, which Redwood repeatedly invoked, was used by the court in a narrower way than Redwood argued: as a principle requiring courts to treat arbitration agreements like other contracts, enforcing them where they apply and refusing to extend them where they do not. Redwood’s argument asked for something stronger: a presumption that ambiguous clauses resolve in favor of arbitration even when the ambiguity concerns whether the clause covers the dispute at all. The court rejected that reading.
- The burden-shifting protocol Redwood argued for, under which submitting an agreement would shift the burden to the worker to show it was unenforceable, would have been particularly consequential for non-signatory defendants. The court rejected this too, holding that a non-signatory bears the burden to establish it is a party to the agreement covering the dispute. That baseline requirement, obvious as it sounds, was what this appeal was about.
What a Legitimate Fix Looks Like
The core structural failure this case exposes is the gap between a worker’s informed consent to arbitration and the corporate incentive to extend that consent as far as litigation strategy will allow. The following recommendations are editorial analysis grounded in the documented failure modes of this case.
Regulatory Track- California’s Division of Labor Standards Enforcement should issue clear guidance confirming that arbitration agreements from staffing agency placements do not carry forward into direct hire relationships, and that employers must independently obtain informed consent to arbitration at the point of direct hire.
- State labor regulators should require that any arbitration agreement presented to a worker at hire explicitly identify which employer is a party to it, what claims it covers, and what rights the worker is waiving. A clause buried in a general employment agreement without specific identification of scope does not constitute genuine informed consent.
- California could codify the holding of this case by statute, confirming that no arbitration agreement between an employee and a staffing agency is enforceable by or against any subsequent direct employer unless the employee signs a new, separate agreement with that employer that specifically references and adopts the clause.
- Legislation strengthening California’s existing limits on class action waivers in employment arbitration agreements would directly address the mechanism Redwood attempted to use. A class action waiver that an employer never presented to a worker cannot be enforced by an employer who obtained it via subpoena from a third party.
- Any company that converts temporary workers to direct hires should be required, as a matter of internal HR compliance, to provide those workers with a clear disclosure of what employment agreements govern their direct employment relationship, and what the prior staffing agency agreement no longer covers.
- Legal departments advising on arbitration strategy should be required to document whether proposed arbitration clauses were actually disclosed to the workers whose rights they purport to limit. The fact that Redwood discovered the Arbitration Agreement via subpoena is a governance failure as much as a legal one.
What Now?
The entities responsible for the conduct documented in this case are Redwood Toxicology Laboratory, Inc. (defendant and appellant) and its legal team at Seyfarth Shaw. The California Court of Appeal has ruled. The underlying class action now proceeds in Sonoma County Superior Court before Hon. Christopher M. Honigsberg.
Regulatory Watchlist
- California Division of Labor Standards Enforcement (DLSE): The agency responsible for enforcing California Labor Code protections. If Toothman’s class action succeeds in documenting violations, DLSE enforcement action could follow for the broader employer community.
- California Department of Industrial Relations: The parent agency overseeing labor enforcement in the state, including wage and hour compliance for non-exempt workers in laboratory and staffing contexts.
What You Can Do
- If you are a non-exempt worker in California who was converted from a temp or staffing agency placement to a direct hire, check whether your employer asked you to sign any arbitration agreement at the time of direct hire. If you were never asked, and your employer later references a prior staffing agency clause, this ruling is directly on point.
- Contact a California employment attorney if you believe your employer has improperly invoked an arbitration clause to block your access to court. This opinion is certified for publication and represents binding authority in your favor under these facts.
- Support organizations that monitor and litigate against forced arbitration in employment, including worker centers and labor-side law firms active in California wage and hour litigation. Class actions like this one exist because workers are willing to be named plaintiffs in cases that benefit many others.
- If you work in the staffing or temp-to-hire industry, document your employment transitions. Note what you signed, when you signed it, and with whom. A clear paper trail of what agreements you did and did not enter into is your primary protection if an employer tries to invoke a clause you never agreed to.
The source document for this investigation is attached below.
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