Why exactly does it cost us money to downgrade our service when filing taxes with H&R Block? Explain it to me like I’m five.

H&R BLOCK’S DIGITAL TRAP: HOW THEY FORCED YOU TO PAY FOR ‘FREE’ FILING TL;DR The Facts: The Federal Trade Commission (FTC) charged H&R Block, Inc. and its subsidiaries under Docket No. 9427 for systematic, deceptive business practices related to its…