They Sold Desperate People A Promise. It Paid $150 For An Ambulance.
The Non-Financial Ledger
Behind the $91 million is a simpler story: people who thought they had finally solved the problem of staying alive without going broke, and who found out they had not at the worst possible moment.
Many of these consumers were doing the responsible thing. They were shopping for coverage they could afford, or just trying to keep the policy they already had. A friendly voice told them they were now covered. They believed it because the caller claimed to be Medicaid, the marketplace, or their own insurer.
The betrayal landed in exam rooms and at pharmacy counters. One person stopped taking prescription medication for a serious disease after learning the real cost ran hundreds of dollars above what the salesperson had quoted. Others postponed care, or went ahead and absorbed the bills, because they had no choice. Some did not learn they were uninsured until the invoices arrived for hundreds or thousands of dollars.
When people figured it out and tried to get their money back, the operation treated them with contempt. Consumers describe multi-hour hold times, calls that dropped, cancellation requests ignored inside the promised 30-day window, and charges that kept hitting their cards even after a representative swore the plan was canceled.
Legal Receipts
These are the words of the operation and its own people, quoted directly from the FTC’s sworn filing.
“STOP TALKING AND WAIT… THEY WILL PICK LAST OPTION”.
- This instruction appears in a sales script in bold, highlighted, all-caps text, proving the pitch was engineered to steer consumers toward the defendants’ product.
- The script first quotes higher prices for real “Obamacare” and brand-name plans the company does not even sell, then presents its own product as the cheapest.
- It documents a deliberate manipulation tactic, not an accidental sale.
“Go right in for the kill. Pitch hard, sell the benefits and unsell their current plan…. Tell them they are throwing money away.”
- From training materials aimed at people who were already insured and not looking to switch.
- It shows the operation actively targeted consumers who had nothing to gain, to strip them of real coverage.
“perception that the health plans had greater coverages than listed.”
- This language comes from documents Ahmed Shokry submitted to a merchant processor responding to warnings about a high fraud-to-sales ratio.
- It is the company conceding, in writing, that customers believed they were buying more coverage than they got.
- It establishes knowledge: the dispute activity was tied to consumers’ false impression of the product.
“provides supplemental health benefit plans, not comprehensive medical insurance… not intended to cover all medical expenses like a major medical insurance plan.”
- This is the defendants’ own description, given to the Better Business Bureau, of what they actually sell.
- It directly contradicts the sales pitch that promised PPO coverage, $0 deductibles, and covered doctor, ER, and prescription costs.
Public Deception
The gap between the script and the product is the whole case. Here is what consumers were told set against what the FTC documented.
- Told: the caller was Medicaid or “contracted with the Federal Government.” Reality: no government affiliation; the defendants sell neither marketplace nor Medicaid plans.
- Told: a PPO policy with a $0 deductible covering doctors, ER, and prescriptions. Reality: not a PPO, with no cap at all on what a consumer might owe.
- Told: a specific name-brand drug would be “100% covered” and visits “all covered” after a $25 copay. Reality: claims were frequently paid nothing, processed never, or rejected with no explanation.
- Told (to the already-insured): your coverage lapsed, pay now to keep it. Reality: the payment had no effect on the existing policy; the person was enrolled in a separate product.
- Told: these were “state issued” or “state private” plans. Reality: no state creates or administers them.
Regulatory Gray Zones
The operation survived for years by hiding in the seam between state insurance regulators and a federal labor law never meant to cover it.
- The defendants held themselves out as sponsoring a self-funded “employee health benefit plan” under ERISA, which preempts state regulation of such plans (29 U.S.C. Β§ 1144).
- When Georgia’s insurance commissioner inquired about a consumer complaint in December 2024, Innovative Partners invoked ERISA; the Commissioner’s office concluded it had no jurisdiction and dropped the matter.
- After a Florida inspection, a downline telemarketer wrote the state asserting it lacked jurisdiction, citing the same ERISA status.
- The space between agencies became a shield: state insurance regulators were told it was a federal labor matter, while no federal regulator was moving.
- To reinforce the dodge, the company added to its BBB responses that it “does not market or sell insurance.”
Profit-Maximization At All Costs
The math of the product was the point. Consumers paid like it was insurance and could only ever recover a fraction of it.
- Since 2023 the enterprise collected more than $91 million; consumers paid average “premiums” of $330 per month.
- Under the “Elite 6MD” plan at roughly $300 per month, the most a consumer could recover in a year was $850, leaving them $2,750 in the hole.
- Ahmed Shokry made monthly six-figure purchases from lead-generation companies and funneled millions in corporate funds to his shell company, Papyrus Green Investments, used as a personal slush fund.
- Agents pushed a “state-mandated” enrollment fee of up to $125, sometimes charged without consent; one handbook let agents charge any amount above $100.
- Even after Visa and Mastercard fraud flags, terminated merchant accounts, and a Discover network ban, the scheme kept selling.
A consumer charged $300 a month for a year would pay $2,750 more than they could ever recover in illness-related claims.
Legal Minimalism: The Letter But Not The Spirit
To borrow ERISA’s shield, the operation had to invent an employment relationship. It did so on paper, with a document most consumers never knowingly signed.
- ERISA covers only “employee benefit plans” (29 U.S.C. Β§Β§ 1003, 1002(3)), a definition built to protect workers, so the defendants manufactured an “employee” out of every customer.
- They affixed consumers’ electronic signatures to a “New Limited Partner Joinder Agreement” in which enrollees supposedly “agree to provide a minimum of five hundred (500) hours of work activity on the internet.”
- In exchange, consumers ostensibly received an “Active Limited Partnership Interest” in the company.
- Consumers report no memory of seeing, signing, or discussing the document, and generally do not know they supposedly owe “work activity on the internet.”
- The written definition of an ERISA plan was satisfied on paper to defeat the law’s purpose: shielding people from unregulated insurance products.
How Capitalism Exploits Delay: Time As A Corporate Weapon
Every month the operation stayed open was another month of revenue. It bought that time by deflecting regulators and destroying records.
- The scheme ran from at least April 2023, roughly three years of collecting $91 million before federal action in April 2026.
- After Florida’s July 2024 site inspection, supervisors collected and shredded call-center training documents, citing a possible “audit.”
- During that inspection, people at the call center hurriedly switched off and unplugged computers.
- The ERISA claim was enough to make Georgia’s commissioner drop a consumer complaint in December 2024.
- Two state cease-and-desist orders (California, June 2025; Michigan, November 2025) did not stop the operation; complaints kept coming.
Supply Chain Complicity
The deception moved through a procurement-and-distribution chain that started with lead vendors and ended at the consumer’s bank account.
- The defendants bought the bulk of their live-transfer leads from MediaAlpha, spending at least $2.3 million between April 2023 and June 2025.
- MediaAlpha later paid $45 million to settle FTC allegations that it lured health-insurance shoppers with misleading domains and sold their information to telemarketers.
- Lead-generation sites mimicked official marketplaces (one resembled a state health-department logo) and displayed Blue Cross, Aetna, and Cigna branding.
- Downline telemarketers had to route every sale, payment, and cancellation through Innovative Partners and submit all training and marketing for approval, while the company publicly disclaimed any “affiliation.”
- Consumers were handed down the chain through “live transfers” so seamless they usually did not realize they had been passed to a different company.
The Contractor Shield
Shell companies and contractor downlines kept the money flowing to the family while keeping the blame at arm’s length.
- Health Plan Administrators and Papyrus Green Investments are described as shell companies used mainly to warehouse proceeds; Ahmed is the sole signatory on Papyrus Green’s account.
- In BBB responses, Innovative Partners blamed “third-party marketing or lead generation companies” it claimed “no affiliation” with and said it was “not privy to the customer’s conversation.”
- In fact the defendants recruited, funded, trained, housed, and controlled the downlines, with unilateral authority to terminate them.
- The same single-family Boca Raton residence served as the corporate mailing address for the shells.
- The structure let the principals keep extracting profit while publicly disowning the salespeople doing the deceiving.
Societal Impact Mapping
Public Health
The product’s failures showed up as untreated illness and delayed care.
- Some consumers postponed or went without care after discovering they had no real coverage.
- One consumer stopped taking prescription medication for a serious disease when the cost ran hundreds of dollars above what was quoted.
- Others proceeded with needed care and absorbed substantial medical debt.
- The plans excluded benefits federal law deems essential, paying nothing in the first 30 days and nothing for pre-existing conditions in the first 12 months.
Economic Inequality
The scheme aimed at people for whom money was already tight, and made them poorer.
- It targeted people specifically shopping for affordable coverage, with scripted rebuttals ready for anyone who said they were “on a fixed income.”
- Consumers paid an average of $330 per month for products that frequently returned nothing.
- One consumer paid nearly $3,000 in a year, received $750, and accrued more than $80,000 in medical debt.
- Already-insured consumers paid to “keep” coverage and received nothing of value in return.
Who Pays? Following The Cost
The cost traveled straight from the company’s books onto the people it deceived.
- Consumers paid more than $91 million in premiums for products that capped or denied payouts.
- Those who used the plans absorbed the bills the products did not cover, including one consumer’s $80,000+ in debt.
- People who could not stop the auto-renewing charges resorted to chargebacks or canceling their payment cards.
- Many received only partial refunds, and some only after escalating to the Better Business Bureau.
The “Cost Of A Life” Metric
This Is The System Working As Intended
This operation did not slip past the rules. It lived inside the gaps the rules left open.
- An ERISA preemption claim was enough for Georgia’s commissioner to conclude it had no jurisdiction and stop.
- State cease-and-desist orders in California and Michigan did not halt a nationwide operation; a federal asset freeze finally did.
- Merchant-network red flags from Visa, Mastercard, and Discover piled up for years before any courtroom got involved.
- By the time the FTC moved, more than $91 million had already been collected.
- The same structure that diffused blame across downlines and shell companies also diffused accountability across agencies that each saw only a piece.
What A Legitimate Fix Looks Like
Editorial analysisThe core failure this case exposes: a deceptive seller used a federal labor-law shield and a contractor network to operate for years inside the blind spots between regulators. The following are our recommendations, not findings of the source document.
Regulatory Track
- The FTC and state insurance regulators should build a fast-track joint protocol so an ERISA claim cannot freeze a state consumer-protection inquiry without prompt federal review.
- Require lead vendors and telemarketing downlines to undergo mandatory third-party audits and disclose the actual seller behind each “live transfer.” (general industry standard for supplier accountability)
- Require clear, pre-payment disclosure of payout caps and the absence of any out-of-pocket maximum before a health-related product can be charged.
Legislative Track
- Close the loophole that lets sham “limited partner” or “employee” agreements convert retail products into ERISA-preempted plans.
- Strengthen negative-option and auto-renewal law so canceling is as easy as enrolling, with refunds enforced inside the promised window.
- Empower and fund regulators to act on accumulated merchant-network fraud flags rather than waiting years.
Corporate Governance Track
- Bar individuals found to control such schemes from owning or serving as the “responsible individual” on payment-processing accounts in regulated sectors.
- Require consumer funds to be segregated from personal and shell-company accounts, with independent oversight of disbursements.
- Impose personal liability on principals who fund and control contractor sales networks they publicly disclaim.
What Now?
Point the pressure at the named defendants and the agencies with the power to act.
- Named: Ahmed Ibrahim Shokry and Amani Ibrahim Shokry, and the entities Innovative Partners, American Collective, Health Plan Administrators, and Papyrus Green Investments.
- Watchlist: the FTC (lead enforcer), state insurance regulators (Florida DFS, California, Michigan), and the U.S. Department of Labor (ERISA oversight).
- If you were charged, dispute the transaction with your bank and file a complaint at reportfraud.ftc.gov and with your state insurance department.
- Share the real marketplace links (HealthCare.gov and your state’s official site) with anyone shopping for coverage so they do not land on look-alike lead-gen pages.
- Back local mutual-aid groups and community health navigators who help people enroll in real coverage and fight fraudulent charges.
The source document for this investigation is attached below.
here is an FTC press release about this scam that you should visit for fact checking purposes
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