Workplace investigation
Four former New York employees say requests for chairs, restroom breaks, lighter work, and pumping time entered a centralized system that demanded paperwork, deducted time, and ultimately ended in termination.
Pregnancy accommodationsTL;DR
- Four former Amazon employees allege the company delayed basic pregnancy accommodations by requiring medical documentation before approving them.
- The complaint says Amazonβs unpaid-time and time-off-task systems continued counting pregnancy-related breaks, medical absences, and pumping time against workers.
- According to the complaint, all four named plaintiffs were eventually fired under attendance policies, three for negative unpaid-time balances and one for excessive time off task.
- The workers describe denied seating, physically demanding assignments, disciplinary warnings, hospital visits, and deductions taken even after they submitted medical notes or received accommodations.
- The complaint reports that the Equal Employment Opportunity Commission found reasonable cause in one workerβs charge and identified possible discrimination against a nationwide class. That was not a court judgment.
- The plaintiffs seek class certification, reinstatement, damages, and changes to Amazonβs policies. The supplied record contains no ruling on the claims and no response from Amazon.
At the center of the case is a practical question: could Amazonβs automated systems recognize legally protected pregnancy time before subtracting it from a workerβs record?
When Willamina Barclay asked for a chair, she says an Amazon manager gave her a simple reason for refusing: she did not yet have an approved accommodation.
βNo, because you donβt have an accommodation. If I give you a chair, I have to give everybody else a chair.βStatement attributed to an Amazon manager in Barclayβs federal complaint
Barclay had told Amazon she was pregnant. Her medical provider had classified the pregnancy as high-risk, according to the complaint, and her warehouse job required repetitive squatting, ladder climbing, prolonged standing, and lifting boxes containing products such as pet food and cat litter. She asked to sit, take extra breaks, avoid ladders, and limit how much she lifted.
Amazon allegedly required medical paperwork before changing the job. Weeks later, after Barclay supplied documentation and Amazon approved some accommodations, the companyβs attendance system continued deducting unpaid time when she took approved breaks. The complaint says it also deducted time after she left work for a pregnancy-related medical emergency and was taken to a hospital.
Amazon fired her for a negative unpaid-time balance on June 22, 2025, the lawsuit alleges.
Barclayβs account is one of four in a proposed nationwide class action filed in the Eastern District of New York. Together, the workers describe an accommodation process that allegedly required doctorsβ notes for basic pregnancy needs, then allowed automated attendance systems to treat protected time as if it were ordinary absence or inactivity.
A request moved through software before it reached a chair
The complaint challenges two connected parts of Amazonβs workplace infrastructure. The first is the accommodation process run through Disability & Leave Services, known as DLS. Workers allegedly had to submit requests through an online platform or Amazonβs A-to-Z employee application, with medical documentation demanded for every request.
The second part is attendance enforcement. Amazon workers receive a bank of unpaid time off, or UPT. The complaint says time is deducted from that bank for missed work and certain breaks. Once the balance drops below zero, an automated warning gives the employee 48 hours to explain the absence and says discipline may include termination.
A companion system records time off task, or TOT, while a worker is on site but not performing tracked activity. The lawsuit alleges that pregnancy-related breaks and pumping time could be labeled inactive, generating warnings and possible termination even when a manager had verbally approved the break.
- A worker requests a basic change. The examples in the complaint include bathroom access, a place to sit, food or rest breaks, lifting limits, and time to pump breast milk.
- The centralized system requests medical documentation. The plaintiffs argue that paperwork should not be required for several routine pregnancy accommodations and that obtaining it can take weeks.
- The worker keeps doing the original job while waiting. The complaint describes workers continuing to stand, climb ladders, bend, and lift heavy packages without effective interim changes.
- Time away is recorded as absence or inactivity. UPT allegedly fell during medical absences and breaks, while TOT accumulated during pumping and other pauses in scanned work.
- The attendance record triggers discipline. Warning emails demanded explanations or more documentation. Each named plaintiff was eventually fired under one of the challenged attendance policies, according to the complaint.
The lawsuit argues that the systems were not merely adjacent. It alleges they formed a loop: documentation requirements delayed accommodations, the delay made breaks or absences necessary, and those same breaks or absences produced attendance penalties.
The law treats several pregnancy needs as routine
Congress enacted the Pregnant Workers Fairness Act (PWFA) in 2022. The law requires covered employers to provide reasonable accommodations for limitations related to pregnancy, childbirth, lactation, and associated medical conditions unless the change would create an undue hardship for the employer.
The Equal Employment Opportunity Commissionβs implementing rule identifies four modifications that should be reasonable in virtually all cases: allowing a worker to carry and drink water, take additional restroom breaks, switch between sitting and standing as needed, and take breaks to eat or drink. The agency calls these βpredictable assessmentsβ because they address common needs during uncomplicated pregnancies and usually impose little cost or disruption.
The EEOC rule quoted in the complaint says employers generally should not require documentation beyond a workerβs own statement for those four modifications. It separately says medical documentation is not reasonable for workplace changes involving lactation, nursing, or pumping.
This does not make every pregnancy-related request automatically valid or eliminate an employerβs ability to seek documentation in every circumstance. The dispute is narrower. The plaintiffs contend that Amazon imposed a blanket documentation requirement even when the requested change fell into a category the EEOC says should ordinarily be handled quickly and without a doctorβs note.
Why delay is part of the claim: The PWFA recognizes that an unnecessary delay can itself amount to a failure to accommodate. Early in pregnancy, a worker may not yet have seen a medical provider, and repeated appointments for each new limitation may not be readily available.
Four workers describe four routes to the same endpoint
Willamina Barclay: approved breaks still drained her time bank
Barclay requested accommodations in early April 2025 after learning she was pregnant. She alleges Amazon refused even interim seating while awaiting medical records. She submitted documentation on April 23, and Amazon approved four extra 15-minute breaks about a week later. It subsequently moved her from picking to packing, but she says the new assignment still required prolonged standing, repetitive squatting, and heavy lifting.
On June 16, after experiencing severe abdominal pain at work, Barclay was taken from the site in a wheelchair and went to a hospital, the complaint says. Amazon allegedly deducted UPT for the absence and sent a termination warning the next day. It deducted more time when she missed work because of severe vomiting despite a same-day doctorβs note. Four days later, Amazon fired her for negative UPT, according to the filing.
Kristina Green: pumping became βunverified inactive timeβ
Amazon rehired Green in September 2025 when she was about six months pregnant. She requested limits on lifting and ladder use, plus breaks to eat, rest, and use the bathroom. The complaint says she continued in a physically demanding stowing role for about two months while Amazon considered the request, and UPT was deducted when she took pregnancy-related breaks.
After giving birth, Green returned in January 2026 and regularly pumped in a designated lactation room. An April final warning said she had accumulated 126 minutes of βunverified inactive timeβ as of March 25. Green told managers the time was spent pumping. She alleges Amazon nevertheless counted it as TOT, deducted UPT when she clocked out for pumping, and fired her for excessive TOT on May 7.
During her appeal, the complaint says Amazonβs human resources department told Green she would have needed a doctorβs documentation to pump without penalty. Her federal administrative charge remained pending when the lawsuit was filed, so the complaint says she intended to add PWFA claims after completing the required EEOC process.
Jennifer Hatch: emergency-room visits counted against her
Hatch sought a 30-pound lifting restriction, a 15-minute sitting break every four hours, and a maximum eight-hour shift after learning she was pregnant in January 2025. Amazon requested more information from her medical provider and allegedly denied interim seating and rest breaks while she waited for a follow-up appointment.
The complaint says Hatch left work for a hospital emergency department about four times because of pregnancy-related abdominal pain. Amazon deducted UPT each time. On March 21, her badge stopped working. Amazon notified her on April 2 that she had been fired for a negative UPT balance, according to the complaint.
Dazaria Parks: an approved accommodation did not change most of the job
Parks worked 10- to 12-hour overnight shifts involving continuous standing, ladder climbing, and heavy packages. After developing pregnancy-related sciatica, she requested additional bathroom breaks, the ability to alternate between sitting and standing, a 20-pound lifting limit, and relief from climbing and full bending.
She submitted medical documentation on February 13, 2026. The complaint says Amazon took more than two months to approve the request. When approval came on April 28, the worksite provided three extra 15-minute breaks but did not otherwise alter her assignment or duties.
Parks was hospitalized for intense cramping in February and later took leave after her doctor concluded that the work was aggravating her sciatica, according to the filing. Amazon allegedly deducted UPT during both periods. She responded to warning emails by explaining that the leave was pregnancy-related and supported by a doctorβs note. Amazon fired her for negative UPT on July 13, the complaint says. Her EEOC charge was still pending at the time of filing.
The allegations did not begin with this lawsuit
The federal complaint places the four workersβ accounts alongside earlier government scrutiny. Those proceedings do not prove the allegations in this case, but they indicate that similar accommodation practices have been challenged in more than one forum.
- May 2022The complaint says the New York State Division of Human Rights filed an action alleging that Amazon forced pregnant workers and workers with disabilities onto unpaid leave rather than allowing them to work with reasonable accommodations.
- October 2025After a multiyear investigation, the New Jersey attorney general sued Amazon over an alleged pattern of pregnancy and disability discrimination. The federal complaint says that investigation found Amazon required all accommodation requests to use an online system, demanded medical documentation, and could cancel requests after seven days without it.
- February 2026In Hatchβs administrative case, the EEOC found reasonable cause to believe Amazon failed to accommodate her pregnancy. According to the complaint, the agency also found reasonable cause concerning a nationwide class of female warehouse associates. A reasonable-cause determination is an agency finding, not a final judicial determination of liability.
- September 2026Barclay, Green, Hatch, and Parks filed the proposed class action in federal court in New York.
What a functional accommodation system would need to change
The court has not ordered a remedy. The following safeguards are practical responses to the mechanism alleged in the complaint, not official findings or adopted requirements:
- A fast route for routine requests: seating, restroom access, water, food breaks, and pumping needs should not enter the same paperwork queue as complex medical restrictions when the law permits self-attestation.
- Protection before subtraction: attendance software should identify potentially protected breaks and absences before UPT or TOT penalties are imposed, rather than requiring workers to reverse deductions afterward.
- Productivity adjustments: performance expectations should account for approved break or leave time so protected accommodations do not appear as unexplained inactivity.
- Interim accommodations: a pending request should trigger a prompt review of safe temporary changes when the worker has disclosed a pregnancy-related limitation.
- A human appeal with access to the full record: reviewers should be able to see accommodation approvals, medical notes, leave requests, and time deductions together before affirming discipline or termination.
These controls address the central systems problem described by the plaintiffs: one part of Amazon allegedly approved or considered protected time while another continued counting that time against the employee.
What to watch
- Amazonβs response: an answer or motion could dispute the facts, challenge the legal theories, or provide a different account of how DLS, UPT, and TOT work.
- Class certification: the plaintiffs must persuade the court that the challenged practices can be addressed for national and New York classes rather than only through individual claims.
- Greenβs and Parksβ federal claims: both workers said they planned to amend the complaint after completing the EEOC process.
- The connection between accommodation records and attendance data: evidence about whether the systems exchanged information will be central to the allegation that protected time automatically produced discipline.
- Available remedies: even if violations are established, the court would still need to determine the proper scope of policy changes, reinstatement, and monetary relief.
Primary source: Willamina Barclay, Kristina Green, Jennifer Hatch, and Dazaria Parks v. Amazon.com Services, LLC, Case No. 1:26-cv-05531, Class Action Complaint and Jury Demand, U.S. District Court for the Eastern District of New York, filed September 8, 2026.
A copy of the legal document used to write this article can be found here: https://www.pacermonitor.com/public/filings/DKB3LWGY/Barclay_et_al_v_Amazoncom_Services_LLC__nyedce-26-05531__0001.0.pdf
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