1. Introduction On August 30, 2024, a consumer named Dimitri Kermani visited Rejuvenation’s website—an online storefront owned and operated by Williams-Sonoma, Inc.—to purchase what should have been a simple household item: a Steele-branded laundry hamper. Advertised as part of a…
Lead with the Victims For years, Rene Strano, a citizen of Staten Island, New York, did what millions of consumers do every day: she tried to make careful, informed choices for her health. Walking the aisles of stores like CVS,…
When Trust is Broken For potentially thousands of families, September 2024 marked the moment their financial lives were put at risk. They had trusted MoneyGram, a global giant in money transfers, with their most sensitive information: Social Security numbers, bank…
Corporate Greed Case Study: Navy Federal and Its Impact on Military Families A Financial Trap for Those Who Did War Crimes Imagine checking your bank balance, seeing you have $100, and buying $50 worth of groceries. The purchase is approved.…
Corporate Misconduct Case Study: CreditNinja and Its Impact on Indiana Families Trapped in a Cycle of Debt Imagine needing just a few hundred dollars to fix your car or cover an unexpected medical bill. For Janet Trawick and countless others…
Corporate Misconduct Case Study: Synchrony Bank and Its Impact on Servicemembers The Human Story: A Promise Betrayed For Sean Taylor and Rachel Hawkins, both military veterans, serving their country came with an implicit promise: while they put their lives on…
They were promised a piece of the new American dream. Invest in a cargo van or a box truck, place it on Fluid Truck’s high-tech platform, and watch the passive income roll in. It was the siren song of the…