Merrill Lynch received customer complaints. Merrill Lynch didn’t act upon customer complaints. Merrill Lynch was forced to pay a fine.

Financial regulation Β· Customer complaints Customers wrote about frozen funds, missing account information, security incidents and ordinary service failures. FINRA found that Merrill Lynchβs survey-review system frequently failed to recognize those messages as reportable complaints. FINRA AWC No. 2024081776401 Acceptedβ¦






